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Frequently Asked Questions
Everything you need to know about engaging our engineering studio.
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Are the products free?
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Are you an agency?
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Can a project be expedited?
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Can I get a custom quote?
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Can I get a GST invoice?
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Can I get references or testimonials?
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Can I see my product code?
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Can my company claim input tax credit on your invoice?
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Can we talk on a call?
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Can you build on my existing code or system?
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Can you customize Bitclin or Bitroot for my business?
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Can you show me the value before I commit?
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Can you sign my contract instead?
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Do I get a mobile app too?
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Do I see progress during the build?
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Do you deduct or handle TDS?
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Do you do maintenance-only contracts?
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Do you have a WhatsApp?
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Do you offer discounts?
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Do you sign NDAs?
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Do you store my data?
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Do you take equity or revenue share?
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Do you take on new clients right now?
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Do you take on small one-off tasks?
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Do you use AI to build my project?
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Do you work with clients outside India?
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Do you work with my in-house developer or agency?
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Do you write the content?
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How do payments work?
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How do you communicate?
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How does project timing work?
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How fast do you reply?
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How is GST handled on my invoice?
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How is patient data stored in Bitclin?
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How long have you been around?
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Is hosting included?
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Is my data safe with you?
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Is SEO included?
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What are Bitclin and Bitroot?
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What can actually be automated?
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What do I need to provide?
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What do you keep?
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What does an Automation Sprint include?
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What exactly do you offer?
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What happens after the 30-day post-launch warranty ends?
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What happens if I am not happy with the result?
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What happens if you get hit by a bus?
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What if I am busy and cannot review quickly?
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What if I realize I need another feature mid-build?
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What if you need access to my accounts or servers?
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What is included in a website?
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What is included in every project?
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What is NOT included?
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What is the difference between Core and Product?
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What is your refund policy?
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What payment methods do you accept?
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What should I include in my inquiry?
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What tech do you use?
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Where can I see your work?
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Where do I get support for the products?
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Which industries do you serve?
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Which law applies?
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Which package should I pick?
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Which tools do you integrate?
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Who do I talk to?
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Who is Jepsons Solutions?
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Who owns the final code and intellectual property?
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Why are your prices lower than agencies?
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Why do not your invoices show GST separately?
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Why do you use scope-based fixed tiers instead of hourly billing?
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Why should I trust your quality with no big portfolio?
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Will I be able to edit it myself?
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Will my customers be able to use it on their phones?
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Will my project be outsourced?
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Will the automation break if my tools change?
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